In order to become competitive in its business market and seeking to meet the needs of customers, as well as to justify and even to exceed their expectations, the company pays great attention to Quality Management.
In 2000 the company’s Quality Management System was certified for the first time. Smooth company management, expeditious and constructive response to changes, and flexible rearrangement of internal processes over a number of years has ensured that obligations assumed from customers will be implemented in a timely and quality manner, while the suggested solutions will be the best.
In order to achieve these goals properly, the company uses a number of management systems covering Quality (ISO 9001), Environmental Protection (ISO 14001), Occupational Health and Safety (OHSAS 18001) leading to what is called an Integrated Management System.
The Integrated Management System is planned, organised, controlled, and evaluated in conformity with eight management principles of the international ISO 9001 standard: customer focus, leadership (management), involvement of people, process approach, system approach to management, continual improvement, factual approach to decision-making, mutually beneficial supplier relations. Adhering to these principles helps the company to prove its reliability for customers, employees and the public at large.
The requirements of the management standards encourage the company to not only take care of quality, environmental protection, and occupational health and safety, but also to improve its activities, to apply state of the art technologies, to expand the field of implemented works, to provide services and to produce building materials compliant with the strictest requirements of the European Union.