Quality management

In order to become competitive in its business market and seeking to meet the needs of customers, as well as to justify and even to exceed their expectations, the company pays great attention to Quality Management.

In 2000 the company’s Quality Management System was certified for the first time. Smooth company management, expeditious and constructive response to changes, and flexible rearrangement of internal processes over a number of years has ensured that obligations assumed from customers will be implemented in a timely and quality manner, while the suggested solutions will be the best.

In order to achieve these goals properly, the company uses a number of management systems covering Quality (ISO 9001), Environmental Protection (ISO 14001), Occupational Health and Safety (ISO 45001) leading to what is called an Integrated Management System.

The Integrated Management System is planned, organised, controlled, and evaluated in conformity with eight management principles of the international ISO 9001 standard: customer focus, leadership (management), involvement of people, process approach, system approach to management, continual improvement, factual approach to decision-making, mutually beneficial supplier relations. Adhering to these principles helps the company to prove its reliability for customers, employees and the public at large.

The requirements of the management standards encourage the company to not only take care of quality, environmental protection, and occupational health and safety, but also to improve its activities, to apply state of the art technologies, to expand the field of implemented works, to provide services and to produce building materials compliant with the strictest requirements of the European Union.

Quality, environmental protection, occupational health and safety policy »

Kauno Tiltai AB, the largest transport infrastructure construction company in the Baltics, while continuing to grow and expand its fields of operations and to meet the requirements of its customers on time, uses the newest production technologies available not only in Lithuania, but also in other countries of the EU, to reduce the negative impact on the environment, to use natural resources in a rational way, as well as to improve environmental protection, and occupational health and safety efficiency.We try to achieve this goal by:
• working according to Quality, Environmental Protection, Occupational Health and Safety Management Systems compliant with the requirements of the ISO 9001, ISO 14001 and OHSAS 18001 standards and by continually perfecting them and improving their performance;
• enhancing efficiency of activities;
• expanding the fields of implemented works;
• producing materials, products for customers and providing services compliant with the strictest requirements of the European Union;
• planning project performance, using the possibilities of modern information technologies; by only entrusting a project to those with approved qualifications and having suitable equipment;
• improving the work conditions for employees compliant with legal requirements;
• seeking business-like and mutually beneficial cooperation with suppliers, sub-contractors and competitors;
• implementing pollution prevention by understanding and analysing the impact on the environment;
• organising activities focused on ground and water pollution, saving of natural resources;
• encouraging every employee to perform their tasks in a quality and timely manner and to become consciously involved in pollution prevention to ensure a safe work environment, advanced knowledge and to be an active participant in the improvement of activities in the fields of quality, environmental protection, and occupational health and safety;
• undertaking to follow the laws on quality, environmental protection, occupational health and safety, and other requirements applicable to our activities;
• informing the public and interested agencies of our quality, environmental protection, and occupational health and safety policies in an open and business-like way.

Our company is open to the public and this policy is accessible to all interested parties. All the company employees and other persons employed in the company or working on its behalf are familiar with the policy.